2403  Logo

Privacy Policy

This policy explains how we handle personal data when you visit www.2403group.com, contact us or do business with us.

1. Who we are

1. Who we are

2403 Group L.L.C-FZ ("2403 Group", "we", "us", "our") decides how and why your personal data is used, so we are the controller of the personal data described in this policy. This policy is effective from 13 October 2026.

Legal name: 2403 Group L.L.C-FZ, a limited liability company

Registration: Meydan Free Zone, Dubai, licence no. 2652632.01

Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Privacy contact: sam@2403group.com

Telephone: +971 56 369 7995

2403 Group L.L.C-FZ ("2403 Group", "we", "us", "our") decides how and why your personal data is used, so we are the controller of the personal data described in this policy. This policy is effective from 13 October 2026.

Legal name: 2403 Group L.L.C-FZ, a limited liability company

Registration: Meydan Free Zone, Dubai, licence no. 2652632.01

Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Privacy contact: sam@2403group.com

Telephone: +971 56 369 7995

Car

2. What this policy covers

2. What this policy covers

This policy explains how we handle personal data when you visit www.2403group.com, contact us or do business with us. It applies to:

  • visitors to our website and readers of our Reading Room and project pages;

  • people who contact us by email, telephone, WhatsApp or LinkedIn, or book a call with us through Calendly;

  • representatives of clients, prospective clients, sponsors, brands, partners and suppliers;

  • attendees of our masterclasses, bootcamps, workshops and events.

When we deliver services such as CRM, data, ticketing or fan-engagement work, we may handle personal data that belongs to our clients, such as their fans, members or ticket buyers. In that work we act on our client's instructions as their processor, under our engagement agreement with them. The client's own privacy notice governs that data, and questions about it should go to the client first.

This policy explains how we handle personal data when you visit www.2403group.com, contact us or do business with us. It applies to:

  • visitors to our website and readers of our Reading Room and project pages;

  • people who contact us by email, telephone, WhatsApp or LinkedIn, or book a call with us through Calendly;

  • representatives of clients, prospective clients, sponsors, brands, partners and suppliers;

  • attendees of our masterclasses, bootcamps, workshops and events.

When we deliver services such as CRM, data, ticketing or fan-engagement work, we may handle personal data that belongs to our clients, such as their fans, members or ticket buyers. In that work we act on our client's instructions as their processor, under our engagement agreement with them. The client's own privacy notice governs that data, and questions about it should go to the client first.

Car

What is this policy about?

What is this policy about?

This policy explains how 2403 Group L.L.C-FZ ("2403 Group", "we", "us") uses cookies and similar technologies on www.2403group.com. It is effective from 13 October 2026 and should be read with our Privacy Policy.


We are a limited liability company registered in Meydan Free Zone, Dubai, under licence no. 2652632.01, at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.


Cookies are small text files that a website stores on your device. They let the site remember your actions and preferences, or help measure how it is used. First-party cookies are set by us; third-party cookies are set by another provider, such as an analytics service.


Session cookies are deleted when you close your browser, while persistent cookies stay until they expire or you delete them. Similar technologies include local storage, pixels, tags and scripts. In this policy, "cookies" covers all of these.

This policy explains how 2403 Group L.L.C-FZ ("2403 Group", "we", "us") uses cookies and similar technologies on www.2403group.com. It is effective from 13 October 2026 and should be read with our Privacy Policy.


We are a limited liability company registered in Meydan Free Zone, Dubai, under licence no. 2652632.01, at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.


Cookies are small text files that a website stores on your device. They let the site remember your actions and preferences, or help measure how it is used. First-party cookies are set by us; third-party cookies are set by another provider, such as an analytics service.


Session cookies are deleted when you close your browser, while persistent cookies stay until they expire or you delete them. Similar technologies include local storage, pixels, tags and scripts. In this policy, "cookies" covers all of these.

Car

3. Personal data we collect

3. Personal data we collect

We collect business contact and usage data. We do not ask for sensitive personal data, such as health, religious or biometric data, and ask you not to send it to us.


Information you give us:

Contact and identity details: name, job title, organisation, email address, telephone number.


Enquiries and bookings: the content of your messages, and the date, time and answers you give when you book a call through Calendly.


Commercial details: billing contacts, invoicing address, tax registration details, purchase orders and payment records.


Event and masterclass details: attendance records, feedback and, only if you choose to tell us, dietary or accessibility needs. We use these needs only to make arrangements for you and with your explicit consent.

We collect business contact and usage data. We do not ask for sensitive personal data, such as health, religious or biometric data, and ask you not to send it to us.


Information you give us:

Contact and identity details: name, job title, organisation, email address, telephone number.


Enquiries and bookings: the content of your messages, and the date, time and answers you give when you book a call through Calendly.


Commercial details: billing contacts, invoicing address, tax registration details, purchase orders and payment records.


Event and masterclass details: attendance records, feedback and, only if you choose to tell us, dietary or accessibility needs. We use these needs only to make arrangements for you and with your explicit consent.

Car

3. Personal data we collect

3. Personal data we collect

Information collected automatically:

  • Device and usage data: IP address, browser and device type, pages viewed, time spent, referring website and approximate location (country or city). Our website host and, where you allow them, analytics cookies collect this. See our Cookie Policy for details.


Information from other sources:

Public professional sources: business contact details and roles from company websites, LinkedIn, news and industry publications. We use these to identify brands and rights holders who may be relevant to our clients or to us.


Referrals: details passed to us by clients, partners or colleagues who introduce you to us.

Information collected automatically:

  • Device and usage data: IP address, browser and device type, pages viewed, time spent, referring website and approximate location (country or city). Our website host and, where you allow them, analytics cookies collect this. See our Cookie Policy for details.


Information from other sources:

Public professional sources: business contact details and roles from company websites, LinkedIn, news and industry publications. We use these to identify brands and rights holders who may be relevant to our clients or to us.


Referrals: details passed to us by clients, partners or colleagues who introduce you to us.

Car

4. How we use your data

4. How we use your data

We use personal data only for the purposes below. UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") makes consent the main basis for processing, with listed exceptions such as performing a contract or meeting a legal obligation. Where the UK or EU General Data Protection Regulation ("GDPR") applies to you, we may also rely on our legitimate interests.

You can withdraw your consent at any time by emailing sam@2403group.com. Withdrawal does not affect processing that took place before it. We do not use your data for automated decisions that have legal or similarly significant effects on you.

We use personal data only for the purposes below. UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") makes consent the main basis for processing, with listed exceptions such as performing a contract or meeting a legal obligation. Where the UK or EU General Data Protection Regulation ("GDPR") applies to you, we may also rely on our legitimate interests.

You can withdraw your consent at any time by emailing sam@2403group.com. Withdrawal does not affect processing that took place before it. We do not use your data for automated decisions that have legal or similarly significant effects on you.

Car

5. Cookies

5. Cookies

We use cookies and similar technologies on our website. Cookies that are not strictly necessary are set only with your consent, and you can change your choice at any time. Our Cookie Policy lists the cookies we use and how to manage them.

We use cookies and similar technologies on our website. Cookies that are not strictly necessary are set only with your consent, and you can change your choice at any time. Our Cookie Policy lists the cookies we use and how to manage them.

Car

6. Who we share your data with

6. Who we share your data with

We do not sell your personal data. We share it only with the recipients below, and only as much as each needs.


  • Service providers acting on our instructions: website hosting (Framer), call scheduling (Calendly), email and productivity tools, CRM, analytics, accounting and payment providers. They may use your data only to provide their service to us.

  • Messaging and social platforms you choose to use: if you contact us through WhatsApp or LinkedIn, those platforms process your data under their own terms and privacy policies.

  • Clients, sponsors and partners: when an introduction or project requires it and you have agreed, for example when we connect a brand with a rights holder.

  • Professional advisers: lawyers, accountants, auditors and insurers, under duties of confidentiality.

  • Authorities: Meydan Free Zone, the UAE Data Office, tax authorities, courts, regulators and law enforcement, where the law requires it or to protect our legal rights.

  • Business transfers: a buyer or successor if we sell, merge or restructure all or part of our business, subject to this policy.

We do not sell your personal data. We share it only with the recipients below, and only as much as each needs.


  • Service providers acting on our instructions: website hosting (Framer), call scheduling (Calendly), email and productivity tools, CRM, analytics, accounting and payment providers. They may use your data only to provide their service to us.

  • Messaging and social platforms you choose to use: if you contact us through WhatsApp or LinkedIn, those platforms process your data under their own terms and privacy policies.

  • Clients, sponsors and partners: when an introduction or project requires it and you have agreed, for example when we connect a brand with a rights holder.

  • Professional advisers: lawyers, accountants, auditors and insurers, under duties of confidentiality.

  • Authorities: Meydan Free Zone, the UAE Data Office, tax authorities, courts, regulators and law enforcement, where the law requires it or to protect our legal rights.

  • Business transfers: a buyer or successor if we sell, merge or restructure all or part of our business, subject to this policy.

Car

7. International transfers

7. International transfers

We are based in the UAE, and some of our service providers store data in other countries, including the European Union, the United Kingdom and the United States. We transfer personal data outside the UAE only where the PDPL allows it. This means the destination has adequate data protection law, the transfer is needed for a contract with you, or we have put appropriate contractual safeguards in place or obtained your consent.

Where the UK or EU GDPR applies, we rely on adequacy decisions or on the standard contractual clauses approved for that purpose. You can ask us for a copy of the safeguards that apply to your data.

We are based in the UAE, and some of our service providers store data in other countries, including the European Union, the United Kingdom and the United States. We transfer personal data outside the UAE only where the PDPL allows it. This means the destination has adequate data protection law, the transfer is needed for a contract with you, or we have put appropriate contractual safeguards in place or obtained your consent.

Where the UK or EU GDPR applies, we rely on adequacy decisions or on the standard contractual clauses approved for that purpose. You can ask us for a copy of the safeguards that apply to your data.

Car

8. How long we keep your data

8. How long we keep your data

We keep personal data only as long as we need it for the purposes in section 4, then delete or anonymise it.

Enquiries that do not lead to work: 2 years from our last contact

Business development contacts: 2 years from our last interaction, unless a business relationship starts

Client, contract and project records: The length of the relationship, then 7 years

Invoices, accounting and tax records: 7 years from the end of the relevant tax period, as UAE corporate tax law requires

Event and masterclass records: 2 years after the event; dietary and accessibility details are deleted within 30 days after it

Marketing preferences: Until you unsubscribe; we then keep a minimal record so we do not contact you again

Website analytics data: Up to 26 months, or as stated in our Cookie Policy

We may keep data longer if the law requires it or we need it to establish or defend a legal claim.

We keep personal data only as long as we need it for the purposes in section 4, then delete or anonymise it.

Enquiries that do not lead to work: 2 years from our last contact

Business development contacts: 2 years from our last interaction, unless a business relationship starts

Client, contract and project records: The length of the relationship, then 7 years

Invoices, accounting and tax records: 7 years from the end of the relevant tax period, as UAE corporate tax law requires

Event and masterclass records: 2 years after the event; dietary and accessibility details are deleted within 30 days after it

Marketing preferences: Until you unsubscribe; we then keep a minimal record so we do not contact you again

Website analytics data: Up to 26 months, or as stated in our Cookie Policy

We may keep data longer if the law requires it or we need it to establish or defend a legal claim.

Car

9. How we protect your data

9. How we protect your data

We use technical and organisational measures suited to the data we hold. These include encrypted connections (HTTPS) on our website, multi-factor authentication and access controls on our systems, and access limited to people who need it. We choose service providers that offer appropriate security commitments.


No method of transmission or storage is completely secure. If a personal data breach puts your rights at risk, we will notify the UAE Data Office and you as the law requires.

We use technical and organisational measures suited to the data we hold. These include encrypted connections (HTTPS) on our website, multi-factor authentication and access controls on our systems, and access limited to people who need it. We choose service providers that offer appropriate security commitments.


No method of transmission or storage is completely secure. If a personal data breach puts your rights at risk, we will notify the UAE Data Office and you as the law requires.

Car

10. Your rights

10. Your rights

Subject to the conditions and exceptions in the law that applies to you, you have the right to:


  • obtain information about, and a copy of, the personal data we hold about you;

  • have inaccurate or incomplete data corrected;

  • have your data erased, unless we must keep it by law;

  • restrict or stop our processing of your data;

  • object to processing, including direct marketing, which we will stop at your request;

  • receive your data in a structured, machine-readable format and have it sent to another controller;

  • object to decisions made solely by automated processing that have legal or similar effects on you;

  • withdraw your consent at any time.

How to exercise your rights. Email sam@2403group.com with your request. We may ask you to confirm your identity before we act. We will respond within 30 days, or tell you within that time if we need longer and why. Requests are free unless they are clearly unfounded or excessive. Complaints. Please contact us first so we can try to resolve your concern. You can also complain to the UAE Data Office. If you are in the United Kingdom, you can complain to the Information Commissioner's Office; if you are in the European Economic Area, to your local data protection authority.


When you first visit our website, a banner lets you accept all cookies, reject non-essential cookies, or choose by category. You can change or withdraw your consent at any time through the Cookie settings link in the website footer. Withdrawing consent stops future cookies but does not affect data already collected.


You can also block or delete cookies in your browser settings. Instructions are available for Google Chrome, Apple Safari, Mozilla Firefox and Microsoft Edge.


If you block strictly necessary cookies, parts of the website may not work. To opt out of Google Analytics on all websites, you can install the Google Analytics opt-out browser add-on.

Car

11. Children, other websites and marketing choices

11. Children, other websites and marketing choices

Children. Our website and services are for businesses and professionals. They are not directed at anyone under 18, and we do not knowingly collect their personal data. If you believe we hold such data, contact us and we will delete it.


Other websites. Our website links to third-party sites and services, including Calendly, WhatsApp and LinkedIn. Their own privacy policies apply when you use them, and we are not responsible for their practices.


Marketing choices. You can stop marketing emails at any time with the unsubscribe link in each email or by emailing sam@2403group.com.

Children. Our website and services are for businesses and professionals. They are not directed at anyone under 18, and we do not knowingly collect their personal data. If you believe we hold such data, contact us and we will delete it.


Other websites. Our website links to third-party sites and services, including Calendly, WhatsApp and LinkedIn. Their own privacy policies apply when you use them, and we are not responsible for their practices.


Marketing choices. You can stop marketing emails at any time with the unsubscribe link in each email or by emailing sam@2403group.com.

Car

12. Changes and contact

12. Changes and contact

We may update this policy to reflect changes in our services or the law. We will post the new version on this page with a new effective date and, for significant changes, tell you by a notice on our website or by email.


For any question about this policy or your personal data, contact:


2403 Group L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: sam@2403group.com
Telephone: +971 56 369 7995

We may update this policy to reflect changes in our services or the law. We will post the new version on this page with a new effective date and, for significant changes, tell you by a notice on our website or by email.


For any question about this policy or your personal data, contact:


2403 Group L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: sam@2403group.com
Telephone: +971 56 369 7995

Car
""